Frequently Asked Questions
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Find quick answers about customization, materials, MOQ, sampling,
production, and delivery — all in one place.
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How do we ensure product quality?
Quality is controlled throughout the entire production process — from raw materials to final shipment.
1. Pre-Production Inspection:We inspect raw materials, components, and product specifications before production begins.
2. In-Process Quality Control:Our QC team monitors production closely and conducts regular inspections to identify and resolve issues early.
3. Final Inspection & AQL Sampling:Finished products are inspected according to AQL standards to ensure they meet approved samples, specifications, and quality requirements. Third-party inspection is also available when required.
4. Packaging & Label Inspection:We check packaging, labels, and product information to ensure everything is correct and ready for shipment.
5. Loading & Shipping Supervision:When required, we supervise loading to verify quantities, ensure proper handling, and minimize the risk of damage during transportation.
Quality is not just checked at the end — it is controlled throughout the entire process.
How does XINHUI offer wholesale bags?
We use high-efficiency production methods and provide a range of customization services such as sewing, screen printing, embossing, heat transfer, digital printing, embroidery, reactive printing, and full-area printing to make your orders more cost-effective.
Are you a factory or a trading company?
We are a factory established in 2006, with a strong track record in both manufacturing and exporting.
Can I customize products and add a logo?
Yes, we have been offering ODM and OEM customization services for over ten years. We can adjust the products based on your design specifications and add your logo. Please provide your logo in PDF or AI format.
Why are we able to produce samples so quickly?
Our company is located in Chang'an, Dongguan, which is within a 5-kilometer radius of a complete raw material supply chain. This significantly shortens material sourcing time, allowing us to quickly complete sample production.
What is your minimum order quantity (MOQ)?
Our factory operates with flexible and efficient production processes. To optimize logistics and production costs, we recommend a minimum order quantity of 300 pieces.
How are your products priced?
Pricing depends on several factors, such as materials, style, and design dimensions. Feel free to share your specific requirements, and we’ll provide you with an accurate and competitive quote.
What are your payment terms?
To meet your needs, we accept payment via bank transfer (T/T) or letter of credit (L/C). Generally, we require a 50% deposit to confirm the order, with the balance due upon shipment.
What is your production lead time?
We can provide existing samples within one day, and custom designs can be delivered in 3-7 days. After sample approval, full production typically takes 7-30 working days.
What are the shipping options for orders?
For small orders, we typically use international courier services like DHL, UPS, or FedEx. For larger orders, we offer flexible shipping options including sea freight, air freight, and rail transport, depending on your needs.
Can the confidentiality of all design plans be guaranteed?
We maintain strict confidentiality for all products, styles, and designs entrusted to us. Our entire team is dedicated to protecting your information and ensuring its security.